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Importance of Holistic Employee Mental Health Support in 2025

Following the COVID-19 pandemic, there has been a significant focus on mental health support in the workplace. According to our latest State of Health Insurance Report, many employers have adapted holistic approaches to cater to the rising demand of mental health support among millennial workers.

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Entering 2025, the importance of holistic employee mental health support continues to rise. To keep their competitive edge in the war for talent, it is crucial that employers pay attention to not just the physical wellbeing of employees but also mental wellbeing providing support to prevent burnout and stress.

Why Mental Health Support Important to Employees

In a study conducted by Bupa, the data revealed that six out of ten millennials in Hong Kong are dissatisfied with their overall well-being influenced by demanding work schedules. This phenomenon is reflected across the APAC region.

Increasing Demand for Flexibility

There are many ways employers can provide support for mental well-being in the workplace. Research has shown that remote and hybrid employees are more likely to feel supported by their employers in regards to their overall well-being.

By providing remote and hybrid benefits to employees, employers can have a sense of control over their lives, relieving stress and preventing burnout in the long run.

Mental Health Support Through Group Medical Policy

Employers can support employees’ wellbeing by providing holistic coverage in their group medical policies. More and more insurers are recognizing the shift in focus on mental health support, mental health support benefits are becoming more common across industries.

Employers can further push the boundaries by embracing digital platforms that are preferred by younger generations, such as millennials and Gen Zs.

Better Support with Flexible Benefits

With the modern workforce being as diverse as ever, the traditional one-size-fits-all approach to employee benefits falls short when it comes to providing employees with the benefits they want. This is where flexible benefits come to play.

Flexible benefits offer a myriad of advantages for employers and employees as they allow for personalized benefits tailored to individual needs, fostering a sense of value and appreciation among employees without the employer having to pay high premiums to have them covered in a single group plan.

By providing options like flexible work schedules, healthcare choices, and wellness programs, employers can enhance employee satisfaction, retention, and overall well-being.

Flexible benefits can also promote a more positive and engaged work culture as employees are empowered with more control over their benefits, they feel more taken care of and supported by having their medical needs covered.

Flexible Benefits Though Pacific Prime

Technology has always been an integral component in our approach to simplifying the world of insurance for our clients. Our Pacific Prime CXA Flexible Benefits Portal is a flexible benefits employee app that allows our clients to effortlessly streamline and simplify the management of complex flexible benefits.

How our Flexible Benefits Platform Works

Our platform is fully customizable and delivers more value to any total rewards/employee benefits program. From benefits selection to a wellness marketplace, our Pacific Prime CXA Flexible Benefits Portal allows clients and members to truly take their benefits into their own hands.

Selecting Tailored Benefits for Employee Needs

Streamlining the enrollment process, this platform simplifies the often intricate and bewildering task of selecting benefits. Employees can effortlessly choose the benefits that suit their requirements while excluding those that do not, all while accessing a concise overview of their flex spending account.

Boosting Benefits with Shopping Opportunities

Incorporating an e-shop feature, employees can utilize their flex spending account to purchase additional health and wellness products. Furthermore, they have the option to link their personal credit card to the marketplace, broadening the range of products available for purchase.

Empowering Health and Wellness Management

Through an online lifestyle assessment and the option to upload health screening results (with the potential for onsite screenings), employees can take proactive steps towards managing their health and well-being. Personalized insights regarding health risks and recommendations for a healthier lifestyle are also provided.

Efficient Claims Handling

By eliminating the need for convoluted bureaucratic processes, the platform enables employees to directly submit claims and supporting documentation, along with real-time visibility into their claim status. Furthermore, employees can access a comprehensive overview of their claims history for each year, simplifying the claims management process.

If you’re interested in implementing flexible benefits as your employee benefits package? Pacific Prime has years of experience in helping businesses of all sizes attract top industry talents and achieve their business goals. Get in touch with our expert advisors today!

Content Creator at Pacific Prime
Vista is a content creator at Pacific Prime. With over 8 years of writing experience for online platforms on various topics such as luxury lifestyle and digital entertainment. He enjoys diving into complex and otherwise confusing topics, and creating easy-to-understand content for the readers to help them navigate through the topic - something that’s perfectly aligned with Pacific Prime’s motto of ‘simplifying insurance’.

Born and raised in the cultural melting pot that is Hong Kong, and having studied at an international school, Vista has developed a multicultural perspective that he uses in his writing and strives to connect to people of different backgrounds.

In his free time, Vista enjoys immersing himself in different worlds, from video games to light novels and movies. His hobbies help him expand his writing style by putting himself in the point-of-view of different people and characters.
Vista Nip