A Recap of the Pacific Prime Global Conference 2025
The Pacific Prime Global Conference 2025 brought together team leads and top representatives from 15 global offices for two days of strategic discussions, business updates, and networking. Centered on the theme “Together Towards Excellence,” the event fostered collaboration and innovation.
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Attendees left the conference inspired, armed with fresh insights, stronger professional relationships, and a renewed focus on the future. The event was a great reminder of the importance of working together to reach greater heights and the opportunities that lie ahead when we collaborate for excellence.
In this Pacific Prime article, we’ll reflect on the event and share some of our learnings. From new industry trends to networking strategies, the event provided a wealth of knowledge that will shape our approach going forward.
A Gathering of Minds
Key figures from Pacific Prime, including CEO Neil Raymond, joined executives and specialists from around the world. The conference created a space for discussions on industry trends, strategic goals, and the company’s future.
Attendees engaged in knowledge-sharing sessions that reinforced Pacific Prime’s dedication to innovation. The event also provided an opportunity to celebrate the company’s milestones, recognize achievements, and set new benchmarks for the year ahead.
Insights and Innovation
The two-day event featured keynote presentations, breakout sessions, and networking opportunities designed to equip attendees with industry-leading knowledge. Reflecting on 2024’s achievements and unveiling strategic plans for 2025, the conference provided a comprehensive look at the road ahead.
Topics covered included corporate business updates, Employee Benefits (EB), Individual International Private Medical Insurance (IPMI), and Property & Casualty (P&C), with meaningful discussions on market trends, operational challenges, and innovative solutions to enhance client experiences.
A Distinguished Setting
Held on January 23-24, 2025, at Anantara Siam Bangkok Hotel, the venue’s inspiring atmosphere allowed for productive discussions, strategic planning, and an environment where thought leadership, collaboration, and ideas flourished among industry professionals.
This luxurious yet professional ambiance of the hotel set the tone for high-level discussions, fostering a sense of unity and purpose among attendees.
Driving the Future
As a key event in Pacific Prime’s annual calendar, the conference aligns business objectives and reinforces collective goals. It provides an opportunity to reflect on past successes, address challenges, and ensure a unified approach toward continuous innovation.
By gathering top industry minds, Pacific Prime is positioned to enhance its offerings and deliver greater value to clients. The event not only encouraged knowledge sharing but also reinforced the company’s commitment to staying ahead in an ever-evolving industry.
The Highlights
Day 1:
The event commenced with an inspiring speech by Vittoria Depino, Global HR Director, followed by a captivating drum performance. Founder and CEO of Pacific Prime Global, Neil Raymond then took the stage to reflect on key milestones of 2024 and discuss plans for 2025.
Pierre de Mirman, Global Managing Director, followed with updates and insights into corporate business, particularly in EB and P&C.
Attendees then participated in breakout sessions focusing on P&C, Individual IPMI Business, and Corporate Business EB, where the floors were open for the exchange and discussion of specialized insights into each sector.
The day concluded with an elegant dinner cruise on the Chao Phraya River, where guests enjoyed breathtaking views and a traditional puppet show performance.
Day 2:
The second day delved deeper into critical business updates. Pierre Morin and Gianni Airoldi provided an in-depth look into the individual business segment, while Stephen Ho and Neil Raymond led a Pacific Prime Tech update, discussing digital transformation advancements and operational efficiency.
A regional operations overview by Lohrie Labra and Roxanne Can shed light on developments in Cebu. Breakout sessions in the afternoon continued with focused discussions on HR, Individual IPMI Business, and Corporate Business.
The conference ended with a formal dinner at Baan Dusit Thani, offering attendees another opportunity to connect in a relaxed setting.
Strengthening Collaboration
Beyond business updates, the conference fostered collaboration among the global teams, with opportunities to exchange ideas, discuss industry trends, and identify growth opportunities. The breakout sessions played a vital role in aligning all departments’ strategies for a successful year ahead.
The event provided a rare opportunity for teams from different regions to engage directly, share best practices, and develop solutions to common challenges. These discussions helped create a cohesive approach to business strategy, ultimately benefiting clients and partners alike.
Embracing Innovation
The Pacific Prime Tech update showcased digital advancements and strategies to enhance operational efficiency, emphasizing the role of technology in the future of insurance, whether for optimizing processes, improving customer experience, or ensuring seamless service delivery.
The session highlighted Pacific Prime’s commitment to innovation, particularly in areas such as AI-driven customer solutions, automation, and data analytics. By investing in technology, Pacific Prime is well-positioned to stay ahead of industry changes and offer cutting-edge solutions to clients.
Networking and Engagement
One of the most valuable aspects of the Pacific Prime Global Conference was the opportunity for networking. The event brought together professionals from different backgrounds, creating an environment for meaningful discussions and lasting professional relationships.
The structured sessions and informal networking opportunities allowed attendees to engage in deeper conversations. Whether through casual discussions over coffee or structured roundtable discussions, the event provided a unique platform for knowledge sharing and collaboration.
Looking Ahead
The insights and strategies established during the conference set a strong foundation for Pacific Prime’s direction in 2025. With clear goals, collaborative teamwork, and a commitment to innovation, the company is ready for another transformative year.
The discussions and connections made in Bangkok will guide Pacific Prime’s continued success. Moving forward, the company remains focused on enhancing client experiences, leveraging technology, and strengthening partnerships.
The conference reinforced the importance of adaptability and forward-thinking strategies in today’s dynamic market. By continuing to foster a culture of innovation and collaboration, Pacific Prime is well-equipped to navigate the challenges and opportunities of the year ahead.
As the industry continues to evolve, Pacific Prime’s dedication to excellence will ensure it remains a leader in the global insurance space. Together, we move towards excellence, ensuring another year of growth, success, and industry leadership.
Contact Pacific Prime Today for All Things Insurance
As a leading global health insurance brokerage and employee benefits specialist, we provide tailored solutions for businesses of all sizes as well as helping individuals across the globe navigate the intricacies of international health insurance.
With over 20 years of experience, we offer tailored insurance solutions, from comprehensive plans for expats to employee benefits packages. Our expertise ensures clients get the best coverage for their unique needs.
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