Dubai Now Health International

Dubai expats should compare quotes from Now Health International when selecting the best medical insurance. Now Health International has individual, family, group/company, and international student health insurance plans.

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Are you an expat seeking medical insurance in Dubai? Whether you’re planning to live in Dubai for only a few years or make it your new home permanently, you’ll want to consider medical insurance plans from Now Health International.

This insurance company has a goal of making everyone–from its employees and partners to its customers–feel like they’re winning. Now Health International is headquartered in Hong Kong with regional offices in Dubai.

In this article, we’ll detail why Now Health International is an insurance company worth considering and some plan specifics of their different coverage tiers.

Want an overview of some of your other medical insurance options in Dubai? See Pacific Prime’s website dedicated to helping expats in Dubai and the UAE find the right insurance plan and compare insurance quotes.

For a more detailed comparison, read The Best Medical Insurance in Dubai.

Now Health International in the UAE

Now Health International offers health insurance plans in the UAE and has a regional office in Dubai. The insurance company strives to offer customers an exemplary experience. Now Health International has a mission of innovation, excellence, empathy, and winning for everyone.

Dubai Skyline View, UAE

Now Health International’s core values mean that the company:

Continually strives to find new and better ways of working to innovate
Pursues excellence in everything they do
Treat everyone with compassion and respect to show empathy
Creates a culture of winning for customers, partners, and employees

Now Health International Plans

Now Health International offers three different coverage tiers to customize for your needs and budget in Dubai: WorldCare Advance, WorldCare Excel, and WorldCare Apex. Each plan has a different maximum annual benefit limit.

Now Health International’s WorldCare Advance, WorldCare Excel, and WorldCare Apex cover the following:

In-patient and day-patient care
Organ Transplant
Cancer Treatment
Rehabilitation
Emergency evacuation and repatriation
Wellness, Optical, and Vaccinations

Within each plan, there is flexibility to select your own annual deductible up to USD $15,000. The best deductible for you depends on your expected medical needs and ability to cover a higher deductible in an emergency.

Now Health International Plans
	WorldCare Advance	WorldCare Excel	WorldCare Apex
Annual Benefit Limit	USD $3 Million	USD $4 Million	USD $4.5 Million
In-Patient Care	Covered	Covered	Covered
Evacuation & Repatriation	Covered	Covered	Covered
Out-Patient Care	Covered	Covered	Covered
Dental Coverage	Yes	Yes	Yes
Routine Maternity Care	No	No	Yes

If you have questions about plans and pricing, don’t hesitate to contact an insurance expert from Pacific Prime.

Now Health’s WorldCare Advance

Now Health International’s WorldCare Advance covers in-patient and out-patient expenses. Outpatient expenses may include general practitioner (GP) visits, specialist appointments, and therapies like physiotherapy and alternatives. The annual benefit limit is USD $3,500,000.

Dubai Marina Night, Modern Buildings, UAE

With WorldCare Advance, you can keep premiums lower by choosing a higher co-pay (co-insurance/excess) for each visit.

Now Health’s WorldCare Excel

WorldCare Excel through Now Health International covers the same in-patient and out-patient treatments as the WorldCare Advance, but benefit levels with WorldCare Excel are higher. The annual benefit limit of WorldCare Excel is USD $4,000,000.

You can also obtain dental coverage on this plan after a nine-month waiting period. Dental Coverage includes routine and complex dental care.

Outpatient Treatments Include:

General Practitioner (GP) Visits
Specialists
Physiotherapy
Alternative Therapies

With WorldCare Excel, you can still opt for a higher co-insurance with every visit in order to keep your premiums lower.

Now Health’s WorldCare Apex

Now Health International’s WorldCare Apex plan has the most comprehensive coverage and the highest benefit levels. This plan covers routine maternity care and dental coverage. It’s the best plan from Now Health Internation for expats who want to start or grow their family in Dubai.

Maternity care is covered after a waiting period of twelve months. The waiting period for maternity coverage is waived in Dubai and Abu Dhabi in the UAE. For more information about maternity insurance coverage in the UAE, keep reading here.

Other outpatient benefits include everything covered by the WorldCare Advance and WorldCare Excel plans but at higher benefit limits.

Customers who select WorldCare Apex still have the flexibility to choose an annual deductible and co-pay based on their needs and budget.

Now Health’s Value-Added Benefits

Museum of Future & Emirates Towers, Dubai

Now Health International offers some extra benefits outside of traditional insurance coverage. These include the following services:

Second Medical Opinion
Global Concierge Service
Member Assistance Program
Digital Tools

Now Health’s Second Medical Opinion Benefit

Now Health International policyholders are able to contact the local customer service team to get a second medical opinion about diagnosis and treatment options. This benefit can be used for acute and long-term conditions. An in-network medical expert provides second medical opinions.

Now Health’s Global Concierge Service

Getting medical care in your current location isn’t always the best option, so Now Health International will assist you in seeking medical treatments away from home. Simply contact the customer service team to utilize this service.

The Global Concierge Service through Now Health International includes

Recommendations of where to get treatment
Support with booking appointments
Reminders about appointments
Arranging payment guarantees with the hospital
Support with getting required medical visas

Now Health’s Member Assistance Program

Now Health International’s Member Assistance Program aims to help customers with their overall mental wellness. The program includes videos, audio advice, and articles about well-being and personal development.

Members are also eligible for up to 5 video/telephone short-term counseling sessions per year with a social worker, psychologist, or other human services specialist.

Now Health International’s Digital Tools

Now Health International offers both an app and a website to make submitting and tracking claims easier. You can also search for doctors and view and download documents. Your online portfolio is available 24/7 and includes plan details and handbooks.

Now Health International Service Promise

Bikes Lined Up Outside Dubai Building, UAE

Now Health International wants customers to rest easy knowing that they will do their part in a timely manner. They know everyone’s time is valuable, so they offer six guarantees about their service timeline in their Service Promise.

Now Health International processes reimbursement claims within five working days if you paid upfront for treatment and need reimbursement for your medical expenses.
Now Health International aims to pre-authorize for day or in-patient treatment so that you don’t end up paying. Now Health will work out guarantees of payment with the medical provider within five working days.
Now Health International will respond within two working days when you purchase a plan, and your application needs medical underwriting.
Now Health International will dispatch a hard copy of plan documents within five working days when you select the post/mail option.
Now Health International will respond to inquiries within one working day.
Now Health International is available over the phone, by online chat, and via WhatsApp 24/7 every day of the year.

Using a Broker to Get Insurance from Now Health

Using a broker to purchase health insurance in the UAE instead of directly buying from Now Health comes with many benefits. These benefits include free advice, the ability to compare quotes from multiple insurers easily, and support with filing claims. None of these benefits cost an extra penny.

Insurance brokers, like Pacific Prime, partner with insurance companies to help them sell their insurance products to customers. The insurance companies compensate the broker for their services. This means that customers don’t have to pay for a broker’s services.

Insurance brokers rely on customer loyalty for their business model, so an insurance broker will always make sure that you are as happy as possible. Since brokers are partnered with multiple insurance companies, they will make sure that you get the best medical insurance plan for your needs in Dubai.

Best Insurance Broker in Dubai

Pacific Prime is the best insurance broker in Dubai because the company offers a dedicated claims team, has regional offices in Dubai, and has more than two decades of experience in the international health insurance market.

Dubai Marina Waterfront, UAE

When you work with Pacific Prime to purchase health insurance through Now Health International, you will get impartial advice. Pacific Prime has a goal to help clients understand the insurance options and be able to compare them.

Frequently Asked Questions

How good is Dubai’s healthcare?

Healthcare in Dubai meets or exceeds standards in other developed countries around the world. Dubai offers public, private, and non-profit hospitals and clinics. All of these facilities are held to rigorous standards.

How expensive is healthcare in Dubai?

Health Insurance in Dubai is some of the most expensive in the world. Healthcare in Dubai can be costly because the hospitals offer competitive services and more private accommodations. For this expense, you are getting what you pay for: Dubai offers some of the best healthcare in the world too.

Can tourists see a doctor in Dubai?

Tourists can see doctors in Dubai at public or private hospitals and clinics, but tourists are responsible for all medical expenses. To have coverage for medical expenses, purchase a travel insurance policy with medical benefits in Dubai.

Does my health insurance from the USA cover me in Dubai?

Domestic health insurance plans from the United States will not cover you abroad in places like Dubai. You must purchase an international health insurance policy with coverage in the desired region(s).

Conclusion

Now Health International has three plans that meet the health insurance requirements for residents in Dubai. Every plan has an annual benefit limit of over USD $3 million, covers in-patient and out-patient care, and covers emergency evacuation and repatriation.

You’ll get the best deals and advice when you compare and purchase health insurance plans from Now Health International through an insurance broker like Pacific Prime.

Interested in other insurance options in Dubai? Read more about Cigna’s insurance options in the UAE.

You can also discover more family-friendly plans in Pacific Prime’s blog post about UAE Health Insurance for Expat Families.

Are you interested in the quality of medical care in Dubai? Consider reading one of the following articles about the quality of hospitals and healthcare in the UAE.

We have additional resources for expats researching a move or living abroad in the UAE.

Author
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Serena Fung

Senior Content Creator at Pacific Prime

Serena Fung is a Senior Content Creator at Pacific Prime, a global insurance brokerage and employee specialist serving over 1.5 million clients in 15 offices across the world. With 2+ years of experience writing about the subject, she aims to demystify the world of insurance for readers with the latest updates, guides and articles on the blog.

Serena earned her Bachelor’s Degree in Psychology from the University of British Columbia, Canada. As such, she is an avid advocate of mental health and is fascinated by all things psychology (especially if it’s cognitive psychology!).

Her previous work experience includes teaching toddlers to read, writing for a travel/wellness online magazine, and then a business news blog. These combined experiences give her the skills and insights she needs to explain complex ideas in a succinct way. Being the daughter of an immigrant and a traveler herself, she is passionate about educating expats and digital nomads on travel and international health insurance.

Dubai Now Health International

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Now Health International in the UAE