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ICBC-AXA Life Insurance Company

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ICBC-AXA Life (or ICBC-AXA Life Insurance Co., Ltd.) was formally established in 2012 and is a joint-venture company consisting of Industrial and Commercial Bank of China (ICBC), AXA group, and China Minmetals group, with a registered capital of RMB 12.505 billion. The company offers life insurance, health insurance, accident insurance plans, and more to locals and expatriates in China.

Headquartered in Shanghai, China, the company has 19 provincial branches and counting, one affiliated central branch, and one asset management subsidiary across the country. With a customer-centric approach, ICBC-AXA Life can meet clients' demands and the regulatory requirements set out by the country’s insurance industry.

ICBC-AXA’s goal and image

Since the company's formation, ICBC-AXA Life has steadily grown in scale and continues to optimize its structure for improvement and profitability. The company's goal has been to help contribute to a more stable and healthy development of China’s life insurance industry. Employees at the company work passionately and consistently to support clients' needs while guiding them throughout their insurance journey.

Insurance plans

ICBC-AXA Life offers a plethora of insurance plans. Here is a list of the mainstream plans that locals and expatriates in China can apply for:

  • Medical insurance
  • Child insurance
  • Family insurance
  • Life insurance, including investment link
  • Travel insurance
  • Individual investment and wealth management insurance
  • Business insurance
  • Group health insurance
  • Critical illness insurance
  • Retirement insurance
  • Endowment insurance

Features offered by ICBC-AXA

With an ICBC-AXA Life plan, you'll get access to a whole host of features, such as:

  • Diversified and personalized medical examinations and treatment
  • Cancer prevention and care
  • 24/7 hotline service
  • Direct billing service
  • Second-medical opinions
  • Tailored insurance plan quotation
  • Efficient after-sales service for claims management
  • Psychological hotline consultation
  • Repatriation option included on specific plans

Recent award for ICBC-AXA Life’s services

ICBC-AXA Life won the 2021 Gold Medal Insurance Service Ark Award for outstanding performance in customer service. Other areas that were commended included:

  • High-quality online and offline service experience
  • Improved customer service system
  • Upgraded service measures
  • Keeping pace with changing times and client needs

The company has excelled quickly in China and continues to demonstrate its strength in offering excellent customer service to locals and expatriates.

Get a FREE quote for ICBC-AXA

Whether you are a local or expatriate living and/or working in China, Pacific Prime can help! As an insurance intermediary, our insurance agents can search for suitable ICBC-AXA plans that suit your needs and compare them against other insurance plans from reputable insurers in the market. This approach will ensure you get a plan that truly offers what you need and, most importantly, matches your budget.

With over 20 years of experience in the insurance industry and a robust global presence, Pacific Prime can streamline the process of securing a plan, saving you valuable time, resources, and money. And for those in the corporate world, our insurance agents can help curate a list of business insurance plans and solutions and employee benefits programs. Whatever your insurance requirements may be, Pacific Prime is a one-stop intermediary for all things insurance in China.

Get in touch with Pacific Prime’s insurance agents for a FREE quote from ICBC-AXA Life!

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