Generali Global Assistance offers three main travel insurance plans: Standard, Preferred, and Premium. The larger Generali Group also offers insurance plans for companies, life insurance, property & casualty insurance, and asset management services.

Generali is one of the largest global players in the international insurance industry. They have over 190 years of experience, a global presence in more than 50 countries, over 82,000 employees, and over 68 million customers.

Generali Global Assistance is a subsidiary of Generali with a focus on travel insurance, and Generali Employee Benefits Network (GEB) is a Generali subsidiary and a global employee benefits platform for multinational corporations.

This page is dedicated to outlining the travel insurance plans and the corporate health insurance options offered by these two subsidiaries.

Be sure to explore more of Pacific Prime’s top-tier insurance partners afterward.

You can also explore your insurance options for international health insurance, short-term health insurance, insurance for pre-existing conditions, and maternity insurance abroad.

Why Choose Generali Global Assistance Insurance

Individuals, families, and travelers choose to purchase travel insurance through Generali Global Assistance because they offer reliable, experienced protection. Some assistance services that make Generali stand out among providers are its:

• 24/7 toll-free emergency hotline from anywhere in the world
• Telemedicine service that can be done by video or call anywhere, anytime
• No out-of-pocket medical expenses service
• Concierge services that help with pre-trip planning such as airline, rental car, airline, and restaurants
• Identity Theft Resolution services

Generali also provides plans for Schengen travel, worldwide travel, student travel, domestic travel, and overseas travel.

Generali Global Assistance Travel Insurance Plans

Generali Global Assistance has three core travel insurance plans: Standard, Preferred, and Premium. All of these provide coverage for trip cancellation, interruption, delay, medical fees, etc., in the event you are diagnosed with COVID-19. These plans are available to U.S. residents.

These plans include the travel insurance premium and the cost of assistance services listed above.

Generali Global Assistance, at this time, cannot provide coverage if you travel to Russia, Belarus, Crimea, the Donetsk and Luhansk People’s regions, Cuba, Iran, North Korea, Myanmar, Afghanistan, or Syria.

Generali Travel Insurance: Standard Plan

The Standard travel insurance plan by Generali Global Assistance is ideal for trips within the U.S., either for flights, road trips, or vacation rentals. This basic travel insurance plan has protection for trip cancellation, trip interruption, baggage, medical & dental, missed connection, and more.

For a detailed breakdown of the Standard plans coverage and benefits, see the chart further down.

Generali Travel Insurance: Premium Plan

The Premium travel insurance plan by Generali Global Assistance is an enhanced travel coverage package for more expensive travel adventures. This plan offers the highest available benefit limits, and it is the only Generali plan that covers pre-existing medical conditions.

If you’re looking for more plans that cover pre-existing medical conditions, see this linked page.

The Premium travel plan includes all of the benefits of the Preferred plan at the highest benefit limits, plus coverage for pre-existing medical conditions and a cancellation for any reason reimbursement.

Here is a chart with a detailed breakdown of the coverage and benefits in the Standard, Preferred, and Premium travel plans.

Travel Insurance Plans by Generali Global Assistance
Benefits	Standard	Preferred	Premium
COVID-19 Coverage	✓	✓	✓
Trip Cancellation	100% of Trip Cost Insured	100% of Trip Cost Insured	100% of Trip Cost Insured
Trip Interruption	125% of Trip Cost Insured	150% of Trip Cost Insured	175% of Trip Cost Insured
Travel Delay	$1,000 ($150 daily limit)	$1,000 ($300 daily limit)	$1,000 ($300 daily limit)
Baggage Coverage	$1,000	$1,500	$2,000
Sporting Equipment Coverage	✗	$1,500	$2,000
Baggage Delay	$200	$300	$500
Sporting Equipment Delay	✗	$300	$500
Missed Connection	$500	$750	$1,000
Medical & Dental	$50,000	$150,000	$250,000
Emergency Assistance & Transportation	$250,000	$500,000	$1,000,000
Accidental Death & Dismemberment - Air Flight Accident	$50,000 (per person) $100,000 (per plan)	$75,000 (per person) $150,000 (per plan)	$100,000 (per person) $200,000 (per plan)
Accidental Death & Dismemberment - Travel Accident	✗	$25,000 (per person) $50,000 (per plan)	$50,000 (per person) $100,000 (per plan)
Pre-Existing Medical Conditions Coverage	✗	✗	✓
Financial Insolvency Coverage	✗	✓	✓
Rental Car Damage (OPTIONAL)	$25,000	$25,000	$25,000
Trip Cancellation for Any Reason	✗	✗	60% of the Penalty Amount

To learn more about the benefits and quotes of Generali Global Assistance travel insurance plans, reach out to our insurance experts today. You can also compare Generali quotes with other top-notch travel insurance companies.

Contact Information for Generali Global Assistance

Below is the essential contact information for Generali Global Assistance, including their customer service, claims, and emergency assistance details.

Generali Customer Service Number

Customer Service Phone Number: 888-227-6897
Para asistencia en español: 800-318-0179
Hours of Operation: 24/7

Generali Customer Service Email

Customer Service Email: [email protected]

Generali Claims Phone Number

Claims Phone Number: 800-541-3522
Hours of Operation: Monday - Friday; 6:00 am - 6:00 pm PT

Generali Claims Email

Claims Email Address: [email protected]

Generali Claims Website

Claims Website: https://www.generalitravelinsurance.com/claimforms.html

Generali Mailing Address

Mailing Address:
Generali Global Assistance & Insurance Services
Attn: Claims Department
P.O. Box 939057
San Diego, CA 92193-9057

Generali Emergency Assistance

Emergency Assistance Number: 877-243-4135
Emergency Assistance (If overseas, call collect.): 240-330-1529

Generali Fax Number

Fax Number: 877-300-8670

Generali Employee Benefits: Insurance for Corporations

Generali Employee Benefits (GEB) Network is a business line of Generali Group that provides company benefit solutions worldwide. GEB offers employee benefits for health & well-being, group personal accident, disability, pension, and more.

Generali Employee Benefits Network currently protects multinational companies in 122 countries around the globe.

Corporations choose Generali as their insurer because they:

• Are with you wherever you are: GEB has the capability to consolidate local contracts within international programs.
• Offer comprehensive coverage: GEB has a wide range of company solutions, from traditional life, accident, and disability coverage to innovative risk management, assistance, wellbeing programs, and more.
• Have customized solutions: GEB individually designs each plan to meet the needs and objectives of every organization they serve.

Generali also has another subsidiary business line named Generali Global Corporate & Commercial (GC&C). This subsidiary provides P&C insurance and service solutions to medium to large companies around the world.

If you find yourselves needing this type of coverage, reach out to us to learn more about your options.

GEB Employee Benefits Solutions

Generali Employee Benefits offers multinational company solutions around the globe. These employee benefits include health & well-being, group personal accident, disability, pension, digital health services, and employee-paid benefits such as travel & vacation rental insurance.

To learn more about the corporate benefits solutions offered by GEB, contact us today.

Generali Employee Benefits: Health & Wellbeing

GEB Network uses its ongoing medical claims reporting and market analysis to help its clients craft health products and services that best serve their international workforce. Generali uses its leading-edge medical reports to help employers mitigate trends, cost drivers, and medical risks.

Some perks of the health and well-being insurance benefits through Generali are its:

• Medical Dashboard Reports
• Local and Global Wellbeing Programs
• Digital Health Services
• Health Benefit Design and Analysis

Generali Employee Benefits: Group Personal Accident

Generali Employee Benefits Network offers a Group Personal Accident (GPA) employee benefit that helps soften the blow for individuals, families, and corporations when unexpected, devastating accidents happen.

The Group Personal Accident benefit may include:

1. A rapid, initial lump-sum for fatal, serious, and permanent injuries to help the individual or beneficiary through the most difficult times immediately following an accident.
2. A range of supporting payments to help the employee and their family if they have any out-of-pocket fees as a result of the accident.
3. Funding for psychological care through professional counseling as the employee and family adjust to the aftereffects of the accident.

Generali Employee Benefits: Disability

GEB Network can assist companies in creating an Income Protection benefit in the case of an employee sustaining a disability that makes them unable to work for an extended period of time. Income Protection, or Long-Term Disability insurance, includes a steady, monthly income paid to the employee.

Employers can also choose to provide Total and Permanent Disability if an employee becomes completely disabled. This lump-sum settlement can be offered for natural causes, accidental causes, or a combination of both.

An additional employee benefit available is Critical Illness, which would provide an employee a monetary lump sum benefit in case of a serious illness.

Generali Employee Benefits: Pension

Generali helps its multinational clients create an employer-sponsored retirement benefit that is consistent, sustainable, and operationally effective across a number of countries around the world. One option is to set up an employer-sponsored pension saving plan.

GEB can help you reduce complexity with your pension solution through its technical expertise, industry knowledge, and market practice.

Generali Employee Benefits: Digital Health Services

Generali Employee Benefits offers their clients several digital health services, including telemedicine, second medical opinion, virtual health assistant, mental health risk management, health engagement platform, and employee assistance programs.

Generali Employee Benefits: Employee-Paid Benefits

Generali has partnered with Europ Assistance to offer their corporate clients and their employees travel and vacation rental insurance. This benefit helps cover employees as they travel abroad and rent spaces to stay in.

This travel protection applies to Generali clients and their employees in the country of residence of:

• Belgium
• France
• Germany
• Italy
• Netherlands
• Spain
• United Kingdom

Using a Broker to Get Generali Insurance

When expats use an insurance broker to get Generali health insurance, they gain an intermediary who negotiates with the insurance provider on their behalf, who knows the international insurance market, who can compare Generali plans with other top providers, and who works with them at no charge to them.

Pacific Prime is a leading global insurance broker that has helped over one million global travelers secure health insurance.

We know insurance, and we know expats.

Learn more about how Pacific Prime can benefit you and help you secure the best insurance for your needs and budget.

Compare Generali International Insurance Quotes

As you search for the best international insurance plan for your individual and/or company needs, use our insurance quote comparison tool. It is a unique resource that allows global expats to compare a number of insurance providers and their plans side by side with estimated quotes.

You can save your favorite quotes and plans on this tool for later reference, and our experts can answer any questions you have about the plans available in your country of residence.

Frequently Asked Questions

Does Generali’s travel insurance cover COVID-19?

Suppose you, a family member, or a traveling companion get COVID-19 before or during your trip. In that case, Generali’s travel insurance covers trip cancellation, trip interruption, travel delay, medical & dental care, emergency assistance, transportation, and 24/7 travel support.

Does Generali’s travel insurance cover pre-existing conditions?

Generali Global Assistance’s Premium travel insurance plan includes coverage for pre-existing medical conditions. To qualify, the plan must be purchased before or within 24 hours of the final trip payment if the other requirements are met. Review the full Premium plan benefits to see if you qualify.