Insurers will reimburse for out-patient and dental treatment. Direct settlement may be available in some cases. However, most of the time the initial cost is usually paid upfront by the policyholder.
Out-patient claims are made by submitting a claims form after receiving treatment. Forms will usually need to be submitted within three months and should include a doctor's signature. Claims can normally be processed fairly quickly. Make sure you have completed forms as this can slow down the process.
Our dedicated claims support team can help you through out the claims process. We can answer any questions you may have, and help make sure that claims forms are properly completed.
If you need any information or help with an Out-patient claim, or you would like to receive a free medical insurance quote, contact us.
For more information about Singapore Health Insurance products, or if you require any additional information about an international medical insurance plan, please fill in the quote form at the top of the page.
In order to better serve our customers in Singapore, all Singapore Health Insurance enquiries will be handled by Pacific Prime Singapore, licensed Insurance agency in Singapore working with the world’s leading insurance providers. Our local agency has a wealth of local knowledge about healthcare and health insurance in Singapore and is able to offer coverage from some of the leading and most extensive health insurance options currently available.