Customer Testimonials

Pacific Prime has more than twenty years experience in the insurance industry.

We are an international company that provides locally compliant insurance for many regions around the world.

You can access an extensive range of health and medical insurance plans through us. We strive to offer superior advice on how to get the best insurance and where to get it from.

Our head office is in Hong Kong but we also have international offices across Asia, Europe, and the Americas.

Our consultants are located all around the world to offer the best local insurance solutions and are experts when dealing with how to advise clients on the range of insurance health plans available.

"I choose Pacific Prime by accident. But, I will probably stay with them for the rest of my life, and I certainly recommend them to anyone who is considering purchasing the medical insurance plan. They are professional, knowledgeable, and more importantly, they have empathy on their customer, not any specific individual, but the entire team, from top to down. My 4 years old son was diagnosed to have malignancy.  I don’t have to describe how miserable my life all of sudden became. The lucky part is, Pacific Prime shared my pain, and they played a critical role in communication with insurer, simplified the claim process, assigned a designated customer service person and successfully applied for some additional medical benefits for me after explaining some challenges we are facing. All they have done allowed me to focus on my boy’s medical treatment and family situation. ‘THANK YOU’ is not sufficient to express my appreciation to Pacific Prime, and as a customer, I know this is the service and team that you would like to have."

- Spring Zhou