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Customer Testimonials

"I liked the speed, the detailed yet concise information about the insurance plan that was recommended for my family and of course the price."

Customer Testimonials

Who We Are

Contact Us

Pacific Prime has more than fifteen years experience in the insurance industry.

We are an international company that provides locally compliant insurance for many regions around the world.

You can access an extensive range of health and medical insurance plans through us. We strive to offer superior advice on how to get the best insurance and where to get it from.

Our head office is in Hong Kong but we also have international offices in Shanghai, and Singapore.

Our consultants are located all around the world to offer the best local insurance solutions and are experts when dealing with how to advise clients on the range of insurance health plans available.

A comment from a happy customer

"I choose Pacific Prime by accident. But, I will probably stay with them for the rest of my life, and I certainly recommend them to anyone who is considering purchasing the medical insurance plan. They are professional, knowledgeable, and more importantly, they have empathy on their customer, not any specific individual, but the entire team, from top to down. My 4 years old son was diagnosed to have malignancy.  I don’t have to describe how miserable my life all of sudden became. The lucky part is, Pacific Prime shared my pain, and they played a critical role in communication with insurer, simplified the claim process, assigned a designated customer service person and successfully applied for some additional medical benefits for me after explaining some challenges we are facing. All they have done allowed me to focus on my boy’s medical treatment and family situation. ‘THANK YOU’ is not sufficient to express my appreciation to Pacific Prime, and as a customer, I know this is the service and team that you would like to have."

- Spring Zhou

More comments from our clients

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Service, manner and advice was some of the best that I have received since I have lived overseas. If I find myself in needing medical insurance in the future I will not hesitate in contacting you.

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Very helpful in helping me sort out exactly what health plan I was looking for, and certainly played a big part in me signing up with Cigna!

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I liked the speed, the detailed yet concise information about the insurance plan that was recommended for my family and of course the price.

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...invaluable help and information about the various policeis availble to me. Overall excellent customer service!

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...excellent in supporting me from the time of the application to renewal

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Very flexible, knowledgeable, fast, polite, happy to discuss over the phone and regularly doing the follow up.

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...really prompt with responding to all my queries

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I wasn't sure which insurance to go for and they really helped me.

Pacific Prime Offices Around the World
Hong Kong
Hong Kong

Units 1-11, 35th Floor,
1 Hung To Road,
Kwun Tong,
Hong Kong

Tel: +852 3113 2112(Chinese)
Tel: +852 3113 1331(English)
Fax: +852 3113 2332

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Hong Kong Office
Units 1-11, 35th Floor, 1 Hung To Road, Kwun Tong, Hong Kong
Shanghai
Shanghai

19th Floor, Yunhai Building,
1329 Huaihai Zhong (Middle) Road,
Xuhui District,
Shanghai 200031, China

Tel: +86 (0)21 2426 6400
Fax: +86 (0)21 6467 0328

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Shanghai Office
19th Floor, Yunhai Building, 1329 Huaihai Zhong (Middle) Rd, Xuhui District, Shanghai 200031, China
Singapore
Singapore

Cross Street Exchange #14-05,
18 Cross Street,
Singapore,
048423

Tel: +65 6346 3781
Fax: +65 6722 8610

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Singapore Office
Cross Street Exchange #14-05, 18 Cross Street, Singapore, 048423
Beijing
Beijing

Oriental Building
Room 402,
No.9, Dongfang East Road,
Beijing, 100027, China

Tel: +86 (0)10 6464 0611
Fax: +86 (0)10 6460 0431

 

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Beijing Office
Oriental Building Room 402, No.9, Dongfang East Road, Beijing, 100027, China
Dubai
Dubai

10th Floor, Platinum Tower,
Cluster I,
Jumeirah Lakes Towers,
Dubai, UAE

Tel: +971 (0)42 793 800
Fax: +971 (0)43 686 181

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Dubai Office
10th Floor, Platinum Tower, Cluster I, Jumeirah Lakes Towers, Dubai, UAE
Bangkok
Bangkok

9th Floor (9D & E), President Tower,
973 Phloenchit Road, 
Lumpini, Pathumwan, 
Bangkok, 10330, Thailand

Tel: +66 (0)2 656 0180

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Bangkok Office
9th Floor (9D & E), President Tower, 973 Phloenchit Road, Lumpini, Pathumwan, Bangkok, 10330, Thailand
United Kingdom
United Kingdom

3rd Floor,
70 Gracechurch St,
London EC3V 0HR,
United Kingdom

Tel: +44 203 968 7750

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UK Office
3rd Floor, 70 Gracechurch St, London EC3V 0HR, United Kingdom
Mexico
Mexico

Calle Lago Zurich 219
Piso 12, Miguel Hidalgo,
Ampliación Granada,
11529 Ciudad de México,
CDMX

Tel: +52 55 4124 0118

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Mexico Office
Calle Lago Zurich 219 Piso 12, Miguel Hidalgo, Ampliación Granada, 11529 Ciudad de México, CDMX
USA
USA

938 Huntington Drive,
Unit D, San Marino,
CA 91108 Los Angeles County,
U.S.A.

Tel: +1 (626) 600 7089

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USA Office
938 Huntington Drive, Unit D, San Marino, CA 91108 Los Angeles County, U.S.A.