Nordic Health Care Member Benefit

• Customer Support
• Claims Department
• 24 hour Emergency Centre
• NHC Alarm Center
• Euro-Center

Customer Support

• NHC policy holders can call the NHC Claims Department for assistance and queries relating to their health insurance policy.
• Confirm policy benefits, treatment limits, locate a hospital, explain benefits and terms and conditions of policy, plus other services relating to your health insurance policy.
• NHC Customer Support line is available Monday to Friday, 9am to 4pm
• Contact Telephone +45 33 27 83 80
• Email [email protected]

Claims Department

• NHC policy holders can call the NHC Claims Department for assistance with making a claim.
• Find out how to make a claim and where to receive treatment (direct billing hospitals).
• Pre-authorisation of hospital treatment.
• Guarantee of treatment.
• Confirm health insurance policy benefits and limits on treatments.
• Find out where which hospitals are listed under Euro-Center (for direct billing services).
• NHC Claims Department is available Monday to Friday, 9am to 4pm
• Contact Telephone +45 70 21 29 99
• Email [email protected]

24 hour Emergency Center

• NHC policy holders can contact the NHC Emergency Center in the event of a medical emergency.
• NHC Emergency Center will organise medical assistance including evacuation, repatriation, ambulance and location of hospital in local area.
• NHC policy holders can call the Emergency Center to advise of emergency treatment and hospital admission.
• Pre-authorisation of hospital treatment.
• Guarantee of treatment.
• NHC Emergency Center is available 24 hours, 365 days a year.
• Contact Telephone +45 70 21 29 99
• Email [email protected]

NHC Alarm Center

• In house NHC Alarm Centre located in office headquarters Copenhagen, Denmark.
• NHC Alarm Center offers Emergency Medical Assistance and is available 24 hours, 365 days a year.
• NHC policy holders can organise medical evacuation and repatriation and locate a hospital in their local area.
• Contact Phone: +45 70 10 90 30 or E-mail: [email protected]

Euro-Center

• Nordic Health Care is a partner of Euro-Center, a claims handling and medical assistance organization.
• Euro-Centre offers local assistance, worldwide.
• Euro-Center has a large network of over 50,000 hospitals and medical clinics that offer high quality health care and direct billing services.
• Euro Center can be contacted over the phone or at one of their office locations (a Euro-Center office is located in every continent worldwide).

Euro-Center Services:

• Multilingual staff
• Claims Processing and Assistance
• Direct billing of medical bills at Euro-Center list of network providers
• Organise Emergency Medical Assistance, Repatriation and Evacuation Services
• Arrange transportation (ambulance, taxi and flights).
• Recommend hospital, doctor and health care services in local areas.
• Issue guarantee of payment
• Confirm benefits and limits on health insurance policy
• Book accommodation in the event of medical evacuation
• Translation of medical reports and other related documents
• Organise reimbursement to policy holder
• Liasion with policy holder, travel guides, employer, embassy and other related parties.

Euro Centre Locations and Contact Details

For more information about Nordic Health Care health insurance plans, or to receive a free Health Insurance Quote, please contact one of our dedicated advisers today.