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AXA PPP International Member Benefit

AXA PPP Expat Health Insurance Plans. Member Benefits include 24 hour helplines, emergency medical assistance and expert advice from Health at Hand.

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  • AXA PPP UK International

    AXA PPP Helplines:
    • Personal Advisory Team
    • Overseas Emergency Control Center
    • Health at Hand
    • Claims Assistance (by country region)
    • Direct Settlement Desk
    AXA PPP Online Tools:
    • Be Healthy
    • Cancer Centre
    • A to Z Fact Sheets


    • AXA PPP UK members have access to the above Helplines and Online tools, plus discounts on a large variety of health, wellness and retail products and services.
    • See AXA PPP UK Member Benefits.
  • AXA PPP Helplines:

    Personal Advisory Team

    • Customer service hotline available Monday to Friday 8am to 8pm – Saturday 9am to 5pm.
    • Health insurance claims and policy inquiries
    • Find a doctor registered in AXA PPP Network Provider.
    • Confirm benefits and limits on plan.
    • Contact for AXA PPP Helpline Telephone: 01892 503 856

    Overseas Emergency Control Center

    • Available 24 hours a day, 7 days a week, 365 days a year
    • Organise emergency assistance, medical evacuation and repatriation in any area of the world.
    • In the event of an emergency, call the AXA PPP to advise of hospital, medical condition and to receive instructions and information on making a claim for emergency treatments.
    • Contact number for AXA PPP Emergency Helpline Telephone +44(0) 1892 513 999 (worldwide).

    Health at Hand

    Members can speak with a qualified Nurse, Pharmacist, Midwife, or Counselor Health to receive expert advice, any area of the world they are living. With Health at Hand, members will be given assistance with locating the appropriate doctors and health care specialists and assistance with a range of health queries, such as:

    • Family Health – any age from babies, teenagers to seniors
    • Counseling - stress, depression, addiction, grief and bereavement.
    • Advice on health living – exercise, nutrition, diet, weight loss, smoking, drinking, and cholesterol control.
    • Travel Health – recommended inoculations for countries around the world.
    • Pharmacy – prescription medication, side effects, instructions, pain relief.
    • Women's Health – Fertility treatment, health screening, breast cancer, menopause, osteoporosis.
    • Men's Health – health screening, prostate cancer, testicular cancer, fertility issues.
    • Contact number for Health at Hand Telephone: 0800 003 004 within the UK and Channel Islands, +44 (0) 1737 815 197 outside the UK and Channel Islands.

    Claims Assistance (by country region)

    Treatment LocationContact Number for AXA PPP Assistance
    North America/ Canada 1800 308 2611
    Central America
    South America
    1 888 467 0669 or
    1 312 935 3675
    China / Hong Kong +852 2861 9287
    Singapore +65 6322 2503
    South Africa 0861 MED CLAIM (633 25246) or
    for 24 hour service call
    2784 MEDICAL (6334225)
    Greece 800 1177742 within Greece or
    +30 2109460204 outside Greece
    Italy 800 91 48 16 within Italy or
    +39 0642 115610 outside Italy

    Direct Settlement Desk

    • Assistance when claiming for treatment outside of a hospital under the AXA PPP Directory of Hospitals.
    • Contact number on Telephone +44 (0) 1892 503 915.

  • AXA PPP Online Tools:

    Be Healthy

    • Articles and expert advice on how to live a healthy lifestyle.
    • Reducing stress, sleeping well, eating healthy, to exercise for good health and well being.
    • Submit questions online and get answers from experts.

    Cancer Centre

    • Information and support for members diagnosed with cancer
    • Advice on telling family and friends
    • Advice on nutrition and well being through treatment
    • Frequently asked Questions and Answers

    A to Z Fact Sheets

    • A quick reference guide to reliable health care information.
    • Information and facts on more than 180 health conditions.
    • Health topics range from Diabetes, Back Pain, Pregnancy, Depression, and other health conditions.

    For more information about AXA PPP Worldwide health insurance plans, or to receive a free Health Insurance Quote, please contact one of our dedicated advisers today.

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