Hong Kong Health Insurance for Expats

International Health Insurance for Expats in Hong Kong

Expats can purchase international health insurance for their trip to Hong Kong to save themselves from expensive medical bills. Private healthcare in Hong Kong is among the most expensive in the world, and the right policy can protect expats and their families.

Hong Kong offers healthcare at a very low cost for citizens and eligible visitors, but public health facilities have disadvantages such as long wait times and overcrowding. Accessing private health facilities is a great benefit for those who purchase private health insurance.

Pacific Prime is a leading insurance intermediary in APAC regions, headquartered in HK and serving over 120,000 clients across 30 countries. Whether you’re looking for coverage for yourself or your family, our team of experienced advisors can provide HK insurance solutions that meet your needs.

We’ve created this guide to help you understand the differences between the private and public healthcare systems in Hong Kong. To download the FREE PDF just click the button below.

Recommended International Health Insurance Plans for Expatriates Living in Hong Kong

Cigna Global Insurance Plan

• Worldwide Coverage (excluding the US)
• Access to Cigna's trusted network of hospitals and doctors
• Numerous Deductible Options
• 24/7 Customer Support
• 4 Core Insurance Plans

Plan Details Get a Quote

AXA Global Health Insurance Plan

• Experienced Personal Support 24/7
• Easy Online Access
• Virtual Doctor Service
• Mind Health Support
• Maximum Annual Benefit Limit up to USD $8,000,000

Plan Details Get a Quote

The Healthcare System in Hong Kong

Hong Kong is well-known for having one of the best public health systems and world-class private healthcare options in Asia, as well as top-quality private healthcare options.

Hong Kong’s Public Hospitals

The Department of Health (DH) and the Hospital Authority (HA) oversee the entire healthcare system. They promote universal access to healthcare with heavily subsidized healthcare. This subsidized healthcare is available to all Hong Kong citizens and expats with a valid visa and Hong Kong ID.

Hong Kong’s Private Hospitals

The private healthcare sector in Hong Kong boasts 13 hospitals, but these institutions offer patients much shorter waiting times and greater freedom for individuals to arrange elective surgeries to suit their schedules.

Many expats choose private medical insurance coverage for shorter wait times, multilingual staff, and greater access to care options in private hospitals and clinics.

Health Insurance Options in Hong Kong for Expats

Expats in Hong Kong can have the option to secure public health insurance, and top it up with private insurance; or to exclusively use private insurance for healthcare.

Public Insurance in Hong Kong

Expats living in Hong Kong with a valid visa and with a Hong Kong ID card will have access to highly subsidized public healthcare. Hong Kong requires all residents above age 11 to register for a Hong Kong ID, and this applies to expats as well.

If you plan to stay in Hong Kong longer than 180 days, you will need to apply for an ID card within 30 days of arriving in Hong Kong.

Expats can access healthcare services in Hong Kong by presenting their passport, visa, or Hong Kong ID if they have one at a public hospital. For emergency care, most public hospitals offer 24/7 accident and emergency services.

Doctor Visits

Doctors in Hong Kong can be found by using the government’s Primary Care Directory. When making an appointment with a doctor through the public healthcare system, plan far in advance. These services are in high demand and can have weeks-long waiting times.

Dental Services

Dental services are not offered by the public healthcare system, and you will need to have a private health insurance policy if you want to avoid paying the full cost of dental bills.

Pharmacies and Medicines

Many pharmacies in Hong Kong are located in hospitals and are open 24 hours a day. Chinese Traditional Medicine is a normal part of healthcare in Hong Kong and isn’t seen as an “alternative” form of medicine.

Private Insurance in Hong Kong

Private healthcare coverage is a valuable tool for those who want more additional benefits than public health insurance can offer. For example, dental benefits can be purchased through private healthcare. Private coverage also provides access to private hospitals and clinics.

Private Coverage Benefits

Some typical benefits of private health insurance coverage are virtual doctor appointments, evacuation, and repatriation. With attractive and customizable benefits, private health insurance offers a well-rounded approach to care.

Here is a more comprehensive list of private coverage benefits:

• Virtual doctor appointments
• Fast claims and compensation for medical costs
• Comprehensive emergency and accident coverage
• Medical evacuation and repatriation
• Mental health support
• Second medical opinion service

Expats Who Benefit from International Health Insurance in Hong Kong

Professionals, families, and retirees are among the expats who benefit most from international health insurance plans.

Professionals

Professional expats who travel often for work will appreciate a health insurance policy that provides them coverage wherever they go. No matter where work takes them, they can rest assured they have the health and financial protection they need.

Families

Families have varying healthcare needs, which will not always be supported by public healthcare systems. Expat families will value the coverage provided by plans that protect and serve their unique medical needs.

Retirees

Expat retirees may require unique health support, such as chronic condition management or cancer screenings. Private health insurance plans can be tailored to retirees’ needs to make sure the plans fit their lifestyle and provide adequate coverage for their healthcare expenses.

Choosing the Right International Health Insurance Provider

Expats will want to choose an international health insurance provider that offers a wide global reach, family-friendly solutions, and customizable benefits and services.

When selecting an insurance provider, take care to shop around and compare plans. You can do so here on Pacific Prime’s website.

The Best International Health Insurance Providers with Coverage in Hong Kong

Pacific Prime is partnered with top international health insurance providers that offer coverage to expats in Hong Kong. They provide plans with comprehensive and customizable coverage and benefits, expansive geographical coverage, and varying prices for different budgets.

The companies are listed below:

• Aetna International
• Allianz
• AXA
• Bupa Global
• Cigna Global
• NOW Health

International Health Insurance in Hong Kong - Plans and Coverage

The best international health insurance companies in Hong Kong include Aetna, Allianz, and more. We will offer a brief overview below of each provider and the key points and benefits of their plans and coverage.

Aetna

Aetna is a Fortune 100 company in the United States and offers expats comprehensive quality healthcare coverage in Hong Kong. They offer flexible and customizable benefits plans with additional options for medical, vision, dental, and pharmacy coverage.

Some of the basic coverage for their plans includes:

• Extensive Network of Providers
• Direct Billing Options
• 24/7 Medical Help via Global Virtual Care
• Lifetime Renewal Options
• 4 Plan Options

Plan Details Get a Quote

Allianz

Allianz offers comprehensive insurance plans in Hong Kong to cater to all expats’ needs. Riders are available to be purchased and attached to any basic policy that Allianz approves. These riders can offer coverage for accidents and other risks for travelers.

Some of the basic coverage for their plans includes:

• World-leading Health Insurance Provider for Expats
• Extensive Network With Over 1.9 Million Medical Providers
• Quick and Efficient Claims Process
• Maximum Plan benefit up to USD $5,000,000

Plan Details Get a Quote

AXA

AXA global health insurance offers expats in Hong Kong different plans with different levels of coverage and customizable additional benefits. They offer both short-term and long-term plans, with comprehensive coverage for any medical needs.

Some examples of shared coverage by all AXA insurance plans include:

• Experienced Personal Support 24/7
• Easy Online Access
• Virtual Doctor Service
• Mind Health Support
• Maximum Annual Benefit Limit up to USD $8,000,000

Plan Details Get a Quote

Cigna Global

Cigna Global provides flexible insurance plans to expats in Hong Kong. They offer 24/7 access to a customer care team and access to any private health facilities. Their plans are both customizable and comprehensive.

Cigna has a silver, gold, and platinum plan with different levels of coverage. All three of these plans share several common key coverage benefits:

• Worldwide Coverage (excluding the US)
• Access to Cigna's trusted network of hospitals and doctors
• Numerous Deductible Options
• 24/7 Customer Support
• 4 Core Insurance Plans

Plan Details Get a Quote

NOW Health

NOW Health International offers expats abroad in Hong Kong comprehensive health insurance solutions. They also provide plans for international students. They offer online claim processes through a mobile app and provide other prompt online support.

They have several different tiers of plans with different coverage and limits. These are the shared benefits featuring across all of the plans:

• Quick and Hassle-free Claims Filing
• Customer Service Support in Multiple Language
• Maximum Benefit Limit up to USD $4,500,000

Plan Details Get a Quote

Facts to Consider when Picking Insurance in Hong Kong

Basic international health insurance plans cover inpatient treatment costs and hospitalizations, but most insurance providers also allow additional coverage options to extend your benefits. This could cover benefits like dental, optical, maternity, and more.

• Dental: You can have dental check-ups, cleanings, and major dental procedures covered by customizable, additional benefits when selecting your international health insurance plan.
• Maternity and family coverage: Expats looking to expand their family can purchase international health insurance plans to cover prenatal care, childbirth, and postpartum care. There are also additional benefits to cover the newborn.
• Preventive care: Certain health insurance plans will offer regular health checkups and screenings, along with vaccinations and wellness programs. These resources will help expats keep themselves healthy as they begin their new adventure abroad.

Pre-existing Conditions

Expats with pre-existing conditions may have limited coverage options when purchasing international insurance in Hong Kong but there are still alternative solutions available. You can choose a plan with a pre-existing condition exclusion, a moratorium, or coverage with loading.

Here is a general overview of what each term means:

• Exclusion: The insurer will not pay or reimburse the policyholder for medical bills related to the condition if they choose to buy a plan from them.
• Moratorium: The insurance company offers health insurance but excludes and observes the pre-existing condition for a certain time known as the waiting period. This period is usually 24 months, and the insurance company reviews its decision.
• Coverage with loading: Insurance companies may offer coverage for pre-existing conditions, but only with higher premiums. Not all pre-existing conditions are eligible for this kind of coverage, and not all companies offer this option.

Health and Safety Tips for Expats and Travelers in Hong Kong

From food and water safety to keeping emergency contacts, here are some general health and safety tips for expats and travelers who are not familiar with Hong Kong:

• Food and Water Safety: Tap water contains heavy metals and is not recommended. Ensure the hygiene of the restaurant to reduce the risk of foodborne illnesses.
• Allergies and Medications: If you have allergies or take regular medications, bring a sufficient supply with you. It can be challenging to find specific brands in Hong Kong, and translations may be necessary for prescriptions.
• Health Services: Familiarize yourself with local healthcare facilities, including hospitals and clinics. Know where the nearest medical center is located and how to access emergency services.
• Emergency Contacts: Keep a list of important emergency contacts, including local emergency numbers (999 for police, fire, and ambulance) and your country’s embassy or consulate in Hong Kong.

Pacific Prime Customer Testimonials

Pacific Prime has more than 20 years in the insurance industry and has built a strong reputation for quality customer service and impartial advice.

This is evidenced by one customer testimonial we received:

“Service, manner, and advice were some of the best that I have received since I have lived overseas. If I find myself needing medical insurance in the future I will not hesitate to contact you.”

You can find more customer testimonials here.

Compare Plans and Quotes Now

Expats in Hong Kong should purchase an international health insurance plan if they wish for greater coverage and access to private health facilities. While public healthcare is less expensive, it is also more crowded with longer wait times.

Choosing a health insurance solution for Hong Kong can be a confusing task, but Pacific Prime has all the information you’ll need to find the right medical insurance for your stay in Hong Kong.

Our experts can provide you with a personalized quote based on your needs and requirements. Contact us today!

If you find this information useful, be sure to check out health insurance for Dubai (UAE) and Malta!