Founded in 1999, Hong Kong - Neil Raymond set upon the path to simplifying insurance and providing solutions to expats like him living in the city.
Designated as the headquarters of the firm, Pacific Prime Hong Kong became our first office to operate in the Asia-Pacific region and remains at the forefront of all our intermediary services and operations.
Established in 2003, Pacific Prime Shanghai became our first office to operate outside of Hong Kong and remains a strategic location for servicing individuals, families, and businesses in China.
In 2006, Pacific Prime Singapore became our first office to open in Southeast Asia and caters to a whole host of expats, families, travelers, and businesses in the region.
In 2009, we partnered with ‘Room to Read’ to help develop literacy and promote reading habits among primary aged children in low-income countries.
In 2010, we expanded west to the Middle East and established an office in Dubai. This office remains an important center for serving expats, families, and businesses across the UAE and Middle East region.
Unveiled in 2010, our in-house built quotation engine has allowed Pacific Prime to generate price comparison quotations for clients and much more!
In 2012, Pacific Prime launched its customer relationship management system to improve service quality for all customer-related inquiries.
In 2013, Pacific Prime established its ‘Scholarship Program’ to help talented and committed students reach their educational goals.
In 2016, we established a second office in Beijing to help increase our reach to existing clients, and also meet the increasing demand from prospective expats, travelers, families, and multinational companies.
In 2017, we opened an office in Bangkok, which has proven successful in providing support and impartial advice to tourists, expats, and businesses of all sizes and industries in the region.
Pacific Prime became a member of the WBN, which gave the intermediary access to a much wider network of leading brokers than ever before, and helps to support the firm's objective of providing client-centric solutions.
Established in London, 2018, our presence in Europe means we have been able to extend our reach across various industries and sectors, while fulfilling our status as a compliant global insurance brokerage.
Having acquired the proper licenses to operate in Florida, California, and New York, in 2018 our Los Angeles office became the first office to open in the USA.
In 2019, we established our first-ever Latin America office in New Mexico City, which allows us to bring our brokerage services closer to existing policyholders and prospective clients in the region.
The AMII is a prestigious organization promoting excellence in the health and wellbeing landscape, and being an official member of the AMII cements Pacific Prime’s commitment to the UK’s health insurance market.
The addition of Neil Raymond to WBN’s board of directors lends almost two decades worth of insurance experience to the prestigious network of brokers, and allows Pacific Prime to further leverage the WBN’s network in the Asia-Pacific region including the other key regions around the world.
Pacific Prime launches its state-of-the-art employee benefits platform - Designed in-house to ensure companies can effectively manage their employee benefits programs in one easy-to-use central platform.
In 2020, we established an office in Cebu to expand our servicing and support capabilities for our regional and global offices worldwide.
Reflecting on the past, present, and future of Pacific Prime’s fast-growing global family. Currently, the workforce stands at over 550 employees!
Acquisition of the Hong Kong and Singapore brokerage arms of insurtech company CXA Group marks a key milestone for Pacific Prime, as we seek to solidify our foothold in the region, and bolster our technological capabilities.
Coming soon in 2021, our new office in Jakarta looks to strengthen our growing presence in the region, but also support the health insurance needs of expats, families, and businesses across Indonesia.
Learn about Pacific Prime’s “Broker Framework”, a unique approach to designing and managing corporate insurance plans and solutions.
Pacific Prime helps businesses find, secure, and manage comprehensive employee benefits and company insurance solutions.
Fill in the form below to get all the answers, as well as an impartial review of your current benefits offering.
Pacific Prime’s goal is to deliver the most innovative and valuable brokerage service to our members, which means we’ve got to be where you are.
We’ve grown from our small, but dedicated beginnings in Hong Kong, to what we are today: an international employee benefits specialist that provides a unique approach to group insurance broking from our 12 global locations.