{"id":7897,"date":"2021-09-21T16:05:29","date_gmt":"2021-09-21T08:05:29","guid":{"rendered":"https:\/\/www.pacificprime.com\/blog\/?p=7897"},"modified":"2026-02-20T01:23:32","modified_gmt":"2026-02-19T17:23:32","slug":"microaggressions-in-the-workplace-why-inclusive-language-is-important","status":"publish","type":"post","link":"https:\/\/www.pacificprime.com\/blog\/microaggressions-in-the-workplace-why-inclusive-language-is-important.html","title":{"rendered":"Microaggressions in the workplace: Why inclusive language is important"},"content":{"rendered":"<p>If you\u2019re looking for an indicator of workplace toxicity, start by observing the language used at work. Phrases like \u201cwhere are you really from?\u201d and racist language can make work uncomfortable for employees from marginalized communities. Since race and ethnicity are topics people are often afraid to even discuss, it\u2019s common for microaggressions to go unchecked. In this <a href=\"https:\/\/www.pacificprime.com\/\" target=\"_blank\" rel=\"noopener\">Pacific Prime<\/a> article, we take a closer look at microaggressions in the workplace.<\/p>\n<div class='code-block code-block-6' style='margin: 8px 0; clear: both;'>\n<p><button class=\"mo-modal-open\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-4630\" src=\"https:\/\/www.pacificprime.com\/blog\/wp-content\/uploads\/WP-Banner-revamp-final-20221207_6.-EB-final.jpg\" alt=\"Employee Benefits Banner\" width=\"1138\" height=\"493\" \/><\/button><\/p><\/div>\n\n<h2>What are microaggressions?<\/h2>\n<p>Microaggressions describe harmful subtle behavior (both verbal and non-verbal) directed at a person from a marginalized group that has a derogatory effect. Typically occurring in the form of statements, these microaggressions are typically brushed off with comments like \u201cit was just a joke\u201d or \u201cthat\u2019s not how I meant it\u201d.<\/p>\n<p>Regardless of whether these behaviors are conscious or unconscious, cumulatively they can have a \u201cmacro\u201d impact on mental health and wellbeing. This is especially true for people who spend the majority of their lives at work. To create a better, more human working environment, we first have to understand and reduce the occurrence of microaggressions.<\/p>\n<p>Microaggressions typically stem from our ingrained biases against people who are different from us, which often trace back to how we were raised. Many people are not even aware of their biases until they are directly confronted with them during a conversation or dispute.<\/p>\n<h2>Microaggressions in the workplace<\/h2>\n<p>Making mistakes is part of being human and our limited perspectives can get in the way of understanding other communities. What matters is what happens once we\u2019re aware of our biases and how they show up as microaggressions.<\/p>\n<p>Microaggressions can manifest at work in several different ways. They can be verbal, behavioral, and\/or environmental, such as the following examples.<\/p>\n<h3>Examples of microaggressions at work<\/h3>\n<p>A verbal microaggression takes place when a person makes an offensive or disrespectful statement to a marginalized group. Mispronouncing a person\u2019s name and saying their name is \u201ctoo difficult\u201d is one example. Another example is complimenting someone\u2019s English skills based on the assumption they weren\u2019t raised speaking English.<\/p>\n<p>Behavioral microaggressions are insensitive or problematic actions that typically feed into stereotypes. For example, mistaking a colleague from an ethnic minority background for a service worker or telling a female employee to \u201csmile more\u201d during a performance review. Other examples include assuming a coworker might not be able to use technology due to their age or attend an after-work event due to a disability.<\/p>\n<p>Lack of representation, diversity, and inclusion are ways that environmental microaggressions are expressed in our society. These typically manifest through not providing accessibility and not having <a href=\"https:\/\/www.pacificprime.com\/blog\/pride-month-how-hr-teams-can-better-support-lgbtq-employees.html\" target=\"_blank\" rel=\"noopener\">protocol for gender pronouns at work<\/a>.<\/p>\n<p>Microaggressions can contribute to a toxic work culture that impacts employee engagement, employee experience, and overall organizational health. Employees on the receiving end of microaggressions may find it difficult to perform at work, feel like they don\u2019t belong, and so much more. On top of that, microaggressions can weaken a company\u2019s diversity and inclusion efforts.<\/p>\n<h2>Inclusive workplace language<\/h2>\n<p>Inclusive language is communication that uses welcoming words, phrases, and expressions in a proactive manner. It involves avoiding assumptions that could exclude (and have a negative impact) on others where possible. Inclusive language includes communication at work across the board, from marketing materials and imagery to websites and social media.<\/p>\n<p>Some inclusive language examples include:<\/p>\n<ul>\n<li>Using gender-neutral terms like members or employees instead of guys or girls.<\/li>\n<li>Introducing yourself with your pronouns, such as \u201cI am John and the pronouns I use are him\/he\u201d.<\/li>\n<li>Asking inclusive questions when you\u2019re not sure of someone\u2019s preferred pronoun or sexuality.<\/li>\n<li>Apologizing if you identify someone incorrectly by mistake.<\/li>\n<li>Using factual language instead of value-laden statements.<\/li>\n<li>When generalizing, note that there are exceptions to the rules.<\/li>\n<li>Avoiding assumptions about biological parents and that there is a mom and dad by saying guardian, carer, or caregiver instead.<\/li>\n<\/ul>\n<h2>The importance of inclusive language at work<\/h2>\n<p>Communication that doesn\u2019t speak to all intended audiences is not effective. Inclusive language at work acknowledges diversity and shows respect to everyone. Due to language\u2019s fluid nature, words and their meanings can change quickly. That\u2019s why applying inclusive language principles is more important than always keeping up with the right phrases.<\/p>\n<p>According to a <a href=\"https:\/\/www2.deloitte.com\/content\/dam\/Deloitte\/global\/Documents\/About-Deloitte\/gx-2018-millennial-survey-report.pdf\" target=\"_blank\" rel=\"noopener\">Deloitte survey<\/a>, the correlation between perceptions of workforce diversity and loyalty is very strong. Almost 70% of employees working at companies they view as diverse plan to stay there for five years or more. Candidates may turn down jobs based on the language used in interviews. Similarly, candidates can often tell a company\u2019s policies based on tone and phrasing used in recruitment alone.<\/p>\n<p>At its core, inclusive language is about human connection. It\u2019s about the way we listen, hear, and interact to expand our horizons and make sure we work together and converse in a way that\u2019s best for everyone.<\/p>\n<h2>Get the best employee benefits solutions with Pacific Prime<\/h2>\n<p>One of the best ways you can support employees is to offer employee benefits plans that cater to their unique needs. But finding the ideal <a href=\"https:\/\/www.pacificprime.com\/corporate\/\" target=\"_blank\" rel=\"noopener\">employee benefits solution<\/a> is not exactly easy. Fortunately, we are experts at it. As a leading employee benefits specialist and health insurance broker, <a href=\"https:\/\/www.pacificprime.com\/\" target=\"_blank\" rel=\"noopener\">Pacific Prime<\/a> is your one-stop solution for employee benefits, <a href=\"https:\/\/www.pacificprime.com\/corporate\/\">corporate health insurance<\/a>, and more. <a href=\"https:\/\/www.pacificprime.com\/corporate\/contact-us\/\">Contact us<\/a> for a free consultation today.<\/p>\n<div class='code-block code-block-8' style='margin: 8px 0; clear: both;'>\n<p><button class=\"mo-modal-open\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-4627\" src=\"https:\/\/www.pacificprime.com\/blog\/wp-content\/uploads\/PPCOM-B_Bus_01.jpg\" alt=\"Business insurance banner\" width=\"1138\" height=\"493\" \/><\/button><\/p><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019re looking for an indicator of workplace toxicity, start by observing the language used at work. Phrases like \u201cwhere are you really from?\u201d and racist language can make work uncomfortable for employees from marginalized communities. Since race and ethnicity are topics people are often afraid to even discuss, it\u2019s common for microaggressions to go &#8230;<\/p>\n","protected":false},"author":48,"featured_media":7898,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[1711],"tags":[1745,1466,1736,4473,1612,1586,1618,1452,1613],"class_list":["post-7897","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employee-benefits","tag-ban_eb","tag-corporate-health-insurance","tag-cta_cor","tag-diversity-and-inclusion","tag-employee-benefits-plan","tag-employee-benefits-solutions","tag-employee-benefits-specialist","tag-group-health-insurance","tag-health-insurance-broker"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast 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