{"id":4463,"date":"2024-04-30T15:11:51","date_gmt":"2024-04-30T07:11:51","guid":{"rendered":"https:\/\/www.pacificprime.com\/blog\/?p=4463"},"modified":"2024-04-30T16:14:08","modified_gmt":"2024-04-30T08:14:08","slug":"employee-assistance-programs","status":"publish","type":"post","link":"https:\/\/www.pacificprime.com\/blog\/employee-assistance-programs.html","title":{"rendered":"Employee Assistance Programs: How Do I Select The Best One?"},"content":{"rendered":"<p>An employee assistance program offers free and confidential assessments, counseling, and follow-up services for employees. This allows employers to help guide their employees through various issues affecting their mental and emotional wellbeing, contributing to an overall healthy work-life balance.<\/p>\n<p>In this blog post, <a href=\"https:\/\/www.pacificprime.com\/\">Pacific Prime<\/a> will go over employee assistance programs and what companies can do to select the best program possible to ensure their employees maintain their mental and emotional wellbeing.<\/p>\n<div class='code-block code-block-6' style='margin: 8px 0; clear: both;'>\n<p><button class=\"mo-modal-open\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-4630\" src=\"https:\/\/www.pacificprime.com\/blog\/wp-content\/uploads\/WP-Banner-revamp-final-20221207_6.-EB-final.jpg\" alt=\"Employee Benefits Banner\" width=\"1138\" height=\"493\" \/><\/button><\/p><\/div>\n\n<h2>What is an Employee Assistance Program?<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-14225\" src=\"https:\/\/www.pacificprime.com\/blog\/wp-content\/uploads\/What-is-an-Employee-Assistance-Program.png\" alt=\"\" width=\"1140\" height=\"495\" srcset=\"https:\/\/www.pacificprime.com\/blog\/wp-content\/uploads\/What-is-an-Employee-Assistance-Program.png 1140w, https:\/\/www.pacificprime.com\/blog\/wp-content\/uploads\/What-is-an-Employee-Assistance-Program-300x130.png 300w, https:\/\/www.pacificprime.com\/blog\/wp-content\/uploads\/What-is-an-Employee-Assistance-Program-600x261.png 600w, https:\/\/www.pacificprime.com\/blog\/wp-content\/uploads\/What-is-an-Employee-Assistance-Program-768x333.png 768w, https:\/\/www.pacificprime.com\/blog\/wp-content\/uploads\/What-is-an-Employee-Assistance-Program-1138x493.png 1138w, https:\/\/www.pacificprime.com\/blog\/wp-content\/uploads\/What-is-an-Employee-Assistance-Program-150x65.png 150w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><\/p>\n<p>Both small and large businesses use employee assistance programs at the workplace in the hopes of assisting employees in resolving personal issues that might have an impact on their performance at work.<\/p>\n<p>This can be in the form of counseling sessions, free and confidential assessments, or follow-up sessions. While employee assistance programs began over 80 years ago to combat employee alcohol and drug abuse, they have since evolved to counteract even more employee concerns, as seen below.<\/p>\n<ul>\n<li>Gambling addiction<\/li>\n<li>Depression and mental illnesses<\/li>\n<li>Stress<\/li>\n<li>Anxiety<\/li>\n<li>Financial difficulties<\/li>\n<li>Relationship problems<\/li>\n<li>Maintaining healthy lifestyle<\/li>\n<li>Everyday concerns<\/li>\n<li>Childcare<\/li>\n<li>Dependent adult care (grandparents or elderly parents)<\/li>\n<li>Grief and loss<\/li>\n<\/ul>\n<p>The average annual cost of employee assistance programs range from USD $12-40\/employee per month. These programs are also usually offered in tandem with an employee healthcare package or as an added benefit to the latter.<\/p>\n<h3>Types of Employee Assistance Programs<\/h3>\n<p>From external and internal to hybrid employee assistance programs, each type of employee assistance programs operate differently and each of them are suitable for different organizational sizes.<\/p>\n<p>Below is a general outline of the different types of employee assistance programs.<\/p>\n<table>\n<tbody>\n<tr>\n<td><strong>Type of EAP<\/strong><\/td>\n<td><strong>About EAP<\/strong><\/td>\n<td><strong>What Organization Size is Suitable?\u00a0<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Internal<\/td>\n<td>\n<ul>\n<li>Managed by the organization\u2019s HR department or a designated team.<\/li>\n<li>May collaborate with external service providers like therapists or counselors.<\/li>\n<\/ul>\n<\/td>\n<td>Larger organizations (1000+ employees)<\/td>\n<\/tr>\n<tr>\n<td>External<\/td>\n<td>\n<ul>\n<li>Outsourced third-party employee support service providers, available round-the-clock.<\/li>\n<\/ul>\n<\/td>\n<td>Suitable for any size but is more common with medium-to-small organizations (less than 1000 employees)<\/td>\n<\/tr>\n<tr>\n<td>Hybrid<\/td>\n<td>\n<ul>\n<li>Involves non-professional staff offering preliminary support.<\/li>\n<\/ul>\n<\/td>\n<td>Works with any size<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>The Value of Employee Assistance Programs<\/h2>\n<p>Employee assistance programs help with a multitude of employee concerns, one of which includes work-related stress and anxiety. Ongoing stress leads to exhaustion and apathy, which often results in a lack of productivity and burnout.<\/p>\n<p>According to <a href=\"https:\/\/www.robert-walters.ca\/insights\/news\/blog\/3-in-5-suffering-from-workplace-stress.html\">a survey<\/a> by global recruitment firm, <a href=\"https:\/\/www.robertwaltersgroup.com\/\">Robert Walters<\/a>, 60% of Canadian employees suffered from work-related stress, while 34% stated they constantly felt stress. With employee assistance programs, however, employees can get critical support, preventing them from succumbing to stress.<\/p>\n<h2>Key Benefits of Employee Assistance Programs<\/h2>\n<p>From increasing overall work productivity to contributing to employee retention, the key benefits of employee assistance programs culminate in a healthy work-life balance for both employers and employees. Below are some of the key benefits of employee assistance programs.<\/p>\n<h3>Increased Work Productivity<\/h3>\n<p>As mentioned before, stress and anxiety are two of the areas of employee concerns that employee assistance programs seek to fix.<\/p>\n<p>When employees become stressed out due to personal issues, they can become less motivated and productive and fall victim to chronic absenteeism, where they take more days off in an effort to cope with the stress yet these excessive absences could prove detrimental to their work performance.<\/p>\n<p>With the help of employee assistance programs, however, employees get to openly discuss their concerns with someone who they can trust, like a counselor or therapist, allowing them to resume work with a stress-free mindset once more.<\/p>\n<h3>Increased Employee Retention<\/h3>\n<p>Employee assistance programs help contribute to increased employee retention by providing supportive measures such as counseling to help employees\u2019 personal challenges, which then enhances their overall wellbeing and reassures their job satisfaction.<\/p>\n<p>Through open discussions in counseling sessions offered by the company as part of the employee assistance programs, employees will then feel their voices are heard and valued, further contributing to increased employee retention.<\/p>\n<h3>Fostering a Positive Work Environment<\/h3>\n<p>Thanks to helping address employees\u2019 personal concerns, such as stress through supportive measures such as counseling sessions, employee assistance programs help employers foster a positive work environment where every employee feels heard and valued.<\/p>\n<h2>How To Select The Best Employee Assistance Program<\/h2>\n<p>Because employee assistance programs come in different variations, selecting the most suitable program can be challenging. Below are factors to consider when deciding what type of employee assistance program to select for the company.<\/p>\n<h3>The Cost Structure<\/h3>\n<p>The cost of specific employee assistance programs can vary depending on the type and extent of services offered as well as the method of calculating charges. These programs should not only disclose what\u2019s covered in the contracted fee but also additional charges for services such as counseling.<\/p>\n<h3>Is There a Guarantee of Privacy?<\/h3>\n<p>All client records should be kept confidential and separate from health insurance records.<\/p>\n<h3>The Counselors<\/h3>\n<p>Counselors with expertise in a wider range of areas can offer employees greater guidance to meet their unique needs, allowing them to openly discuss their personal concerns.<\/p>\n<h3>Useful Communication<\/h3>\n<p>Providers should regularly update their program\u2019s effectiveness in helping your company achieve the agreed-upon productivity goals.<\/p>\n<h3>Do the Programs Meet the Employees\u2019 Unique Needs?<\/h3>\n<p>Lastly, it\u2019s important to consider if the employee assistance programs meet your employees\u2019 unique needs and your business\u2019 productivity.<\/p>\n<p>To ensure this would happen, start by gathering a committee consisting of HR, managers, and other leaders in your company to discuss potential benefits, costs, and the program type you wish to implement.<\/p>\n<p>By taking all these factors into consideration when selecting employee assistance programs, you ensure not only your employees\u2019 voices are heard thanks to open discussions in counseling sessions but also a healthy work-life balance overall.<\/p>\n<h2>Let Pacific Prime Help You With Employee Benefits Solutions!<\/h2>\n<p>As not only an international health insurance broker but also an employee benefits specialist, <a href=\"https:\/\/www.pacificprime.com\/\">Pacific Prime<\/a> can not only help match expats and locals to their health insurance plan of choice, but also help businesses with employee benefits solutions like employee assistance programs.<\/p>\n<p>Whether you\u2019re a larger or smaller organization, Pacific Prime and our team of specialists are more than happy to help offer guidance for your company\u2019s employee benefits solutions to ensure employees\u2019 voices are heard and valued.<\/p>\n<p>And if you have any further questions, please <a href=\"https:\/\/www.pacificprime.com\/contact-us\/\">get in touch with us<\/a>.<\/p>\n<div class='code-block code-block-8' style='margin: 8px 0; clear: both;'>\n<p><button class=\"mo-modal-open\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-4627\" src=\"https:\/\/www.pacificprime.com\/blog\/wp-content\/uploads\/PPCOM-B_Bus_01.jpg\" alt=\"Business insurance banner\" width=\"1138\" height=\"493\" \/><\/button><\/p><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>An employee assistance program offers free and confidential assessments, counseling, and follow-up services for employees. This allows employers to help guide their employees through various issues affecting their mental and emotional wellbeing, contributing to an overall healthy work-life balance. In this blog post, Pacific Prime will go over employee assistance programs and what companies can &#8230;<\/p>\n","protected":false},"author":80,"featured_media":4466,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[1711],"tags":[1745,1444,1587,1736,1701,1532,1700,1544,1702,1705,1452,1703,1356,1704],"class_list":["post-4463","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employee-benefits","tag-ban_eb","tag-corporate-insurance","tag-corporate-solutions","tag-cta_cor","tag-eap","tag-employee-assistance-program","tag-employee-assistance-programs","tag-employee-benefits","tag-employee-benefits-package","tag-employees","tag-group-health-insurance","tag-implementing-eaps","tag-pacific-prime","tag-selecting-eaps"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - 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Sutthatothon (Nickname: Guy) is currently a content writer at Pacific Prime Thailand, an insurance broker that connects individuals and businesses with insurance providers worldwide. He creates and edits blog articles, guides, reports, webpages, and other types of digital content. He graduated with a Bachelor\u2019s Degree in Communication Arts, Media &amp; Communication major (concentration: Creative Content) from Mahidol University International College (MUIC). During the compulsory major elective period in the summer of 2021 and voluntarily during the summer of 2022, he also interned as a video and photo editor at Mbrella Films. He has experience working as an English Content Writer at a real estate buying\\\/renting\\\/selling platform in Thonglor. There, he crafted company blog posts on a multitude of topics. Topics include market trends, legal issues and disputes in property businesses, financial guides, expat guides, home insurance, home decoration and maintenance, and weekly real estate news quick-recaps. Occasionally, as part of the blog-writing process, he would also translate existing Thai blogs to English. 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He creates and edits blog articles, guides, reports, webpages, and other types of digital content. He graduated with a Bachelor\u2019s Degree in Communication Arts, Media &amp; Communication major (concentration: Creative Content) from Mahidol University International College (MUIC). During the compulsory major elective period in the summer of 2021 and voluntarily during the summer of 2022, he also interned as a video and photo editor at Mbrella Films. He has experience working as an English Content Writer at a real estate buying\/renting\/selling platform in Thonglor. There, he crafted company blog posts on a multitude of topics. Topics include market trends, legal issues and disputes in property businesses, financial guides, expat guides, home insurance, home decoration and maintenance, and weekly real estate news quick-recaps. Occasionally, as part of the blog-writing process, he would also translate existing Thai blogs to English. In his free time, Guy enjoys doing scriptwriting and storytelling for comic strips, watching movies, and listening to music (particularly film scores).","url":"https:\/\/www.pacificprime.com\/blog\/author\/wish"}]}},"_links":{"self":[{"href":"https:\/\/www.pacificprime.com\/blog\/wp-json\/wp\/v2\/posts\/4463","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pacificprime.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pacificprime.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pacificprime.com\/blog\/wp-json\/wp\/v2\/users\/80"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pacificprime.com\/blog\/wp-json\/wp\/v2\/comments?post=4463"}],"version-history":[{"count":10,"href":"https:\/\/www.pacificprime.com\/blog\/wp-json\/wp\/v2\/posts\/4463\/revisions"}],"predecessor-version":[{"id":14229,"href":"https:\/\/www.pacificprime.com\/blog\/wp-json\/wp\/v2\/posts\/4463\/revisions\/14229"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pacificprime.com\/blog\/wp-json\/wp\/v2\/media\/4466"}],"wp:attachment":[{"href":"https:\/\/www.pacificprime.com\/blog\/wp-json\/wp\/v2\/media?parent=4463"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pacificprime.com\/blog\/wp-json\/wp\/v2\/categories?post=4463"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pacificprime.com\/blog\/wp-json\/wp\/v2\/tags?post=4463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}