Awards and Ratings
- Standard and Poors' rating of AA-
- Highly Commended “Best International PMI” awarded at Health Insurance Awards (2006 & 2007)
- Winner “Best International Private Health Group” awarded at International Investment Fund and Products Awards (2007)
- Winner “Best Commitment to Customer Service” awarded at International Investment Fund and Product Awards (2006)
"I recently purchased coverage from William Russell for my son who is not covered under my husband's employer's plan. Not long after, my son knocked his front tooth out while playing rugby. After much chaos, my broker at Pacific Prime was able to direct me to a recommended dentist and William Russell fully took care of the surgery needed to reattach the tooth. I've heard many nightmares back in the States about insurers not covering dental, even in emergencies. Needless to say, I am very satisfied with the level of coverage from William Russell!"
"My fiance and I recently went to Australia and New Zealand for a long vacation. While in New Zealand, I was food poisoned and felt like I was going to die! The hotel arranged for me to visit a local hospital and I had to stay overnight with an IV drip. I was relieved to learn that my "Essential International Health" plan from William Russell covered the whole ordeal."