BUPA International Member Benefits

Bupa uses the motto 'feel better', perfectly reflecting the company's wide range of member benefits to promote good health and provide ease of access to quality health services.

Bupa health insurance offers health and claims support through helplines and online website services, exclusive to Bupa members. Bupa's MembersWorld keeps up with today's technology by allowing members to go online to view their policy benefits, process claims, authorize treatment, make payments and even chat online with Bupa consultants.

Bupa members can speak with medically trained staff through their 24 hour helplines and Advance Medical services. Members can receive expert advice on health care, locate doctors worldwide, and organise emergency services including air transportation and repatriation.

In a competitive environment, employers are using health insurance benefits as key incentives to recruit and retain sought out employees. Bupa health insurance plans continue to be one of the leading health insurers worldwide, offering one of the highest levels of health insurance coverage and member benefits to employees.

Bupa International member benefits:

Bupa International offer a wide range of member benefits including:

• Online health support at MembersWorld
• Bupa Helpline
• 24 hour access to Medical Centre
• Advance Medical

Bupa Arabia benefits:

• 24 access to customer care helpline
• Online support

Available to Bupa Arabia customers only:

• SMS service
• Basma Service

ihi Bupa Travel Health Insurance

ihi Bupa offer:

• 24 hour Medical Centre service

MembersWorld

Bupa have created an easy to use online support website service so customers can view their policy information relating to making claims to managing health. Members can log onto MembersWorld to:

• View their policy benefits and health plan documents
• Download claim forms and process claims online
• Make payments
• Update their personal details
• Search for a hospital in any country of the world
• Chat online to Bupa consultants

For more information about Bupa MembersWorld and other Bupa member benefits, or to receive a free Bupa International Health Insurance Quote, please contact one of our dedicated advisers today.

The Bupa Helpline

The Bupa Helpline will offer you assistance with your claim and other inquiries:

• Discuss your health insurance coverage and benefits
• Membership and payment queries
• Medical advice
• Locate medical facilities worldwide
• Locate an interpreter
• Assistance with making claim
• Confirm if your treatment will be covered by your health insurance plan
• Confirm if your treatment provider or therapist is recognized by Bupa
• Find a health care provider that is recognized by Bupa
• Emergency evacuation and repatriation assistance (if purchased on your health plan)
• Embassy and visa information

Contact number for Bupa International Helpline +44 (0) 1273 333 911

Open 24 hours a day, 365 days a year

For more information about Bupa Helpline and other Bupa member benefits, or to receive a free Bupa International Health Insurance Quote, please contact one of our dedicated advisers today.

Medical Centre

Medical Centre is a 24 hour call centre available to Bupa International members. Medically trained staff offer health advice and travel advice such as:

• Locate medical facilities worldwide
• Book Bupa health assessments and schedule other appointments
• Arrange an expert medical 'second opinion' through Advance Medical
• Travel advice
• Security advice and legal counseling
• Redundancy counseling
• For members with Evacuation Assistance coverage:
• Arrange emergency air transportation
• Travel for close family and friends for compassionate visit
• Transportation of deceased

Contact number for Bupa Medical Centre phone service +45 33 15 33 00

Open 24 hours a day, 365 days a year

For more information about Bupa Medical Centre and other Bupa member benefits, or to receive a free Bupa International Health Insurance Quote, please contact one of our dedicated advisers today.

Access to Advance Medical

• Members receive a medical opinion by a qualified physician or medical specialist for health advice.
• Second opinion on diagnosis, recommended treatment plan, alternative treatment options, and other related queries.
• Members can forward their medical reports and diagnostic tests such as X-rays and consult with a physician via phone call.
• Advance Medical is an international company providing expert medical advice and opinions to customers across the globe.
• Members can use this service through phoning the general enquiries line or the MemberWorld website.

For more information about Bupa Advance Medical and other Bupa member benefits, or to receive a free Bupa International Health Insurance Quote, please contact one of our dedicated advisers today.